Support News

Atomic Assessments Unplanned Outage [Resolved]

Posted: 2024-04-30 08:35:50   Expiration: 2024-05-07 08:35:50

Disclaimer: This news item was originally posted on 2024-04-30 08:35:50. Its content may no longer be timely or accurate.

Learnosity is reporting issues with retrieving newly created content

Outage Description

Learnosity is reporting issues with retrieving newly created content. This affects Atomic Assessments as it is built on top of Learnosity. 

Any newly created or dynamically created content may return a 500 error when you preview it as an instructor or if a student takes the assessment. 

Impact to Users

Instructors will not be able to preview any new assessments and students may not be able to take any newly created assessments. 

Workarounds

There are no known workarounds at this time.

Resolved

As of 10:00 AM, the vendor reports that the outage is resolved and normal functioning of the assessments has been restored. 

-- Learn@UW-Madison: Keegan Shaw